UPDATE: A Response From Path
Since my last blog post about Path, I received an email back from them. They took a while to respond to me which was frustrating, but their response was very pleasant. They apologized for their delayed response and cleared my information from their servers. Even though they were deceptive in their terms of service, they owned up to their unlawful behavior and were apologetic. “The way we had designed our ‘Add Friends’ feature was wrong.” I though that was very big on their part and makes me feel a little better about the situation.
This is a great CRM situation to learn from. TAKE NOTE!